Delivery

 

DISPATCH


Your order will be dispatched as soon as possible (after we receive your cleared payment), to the address given when placing the order.  In case of bank holidays, over the Christmas time or other high volume periods (for example Valentine's Day),  please allow a few extra working days for dispatch and delivery.

Orders are dispatched with various carriers including: postal services, DHL, DPD

 

IMPORTANT- contact us immediately if you wish to change anything in your order. Please note that once the order reaches a certain stage of fulfillment we won't be able to make any changes in products ordered, cancel the delivery or change the delivery address!

Total amount to pay for your order will be the item/s price plus any delivery charges (if any, specified separately), which will be shown during the checkout process.

 

DELIVERY OPTIONS

Please note that delivery times are estimates only.

All deliveries will be made according to the carriers' standard procedures. Special delivery instructions serve as guidance only and may not be followed by the carrier. If we need to split your order, you'll only be charged once for delivery. However if you've asked for the order to be split, you'll need to pay postage on each shipment.

A proof of delivery (signature) may be required upon delivery. Deliveries do not take place on Sundays and Bank Holidays.

 UK delivery

Service

Delivery charge

Estimated dispatch and delivery time *  

Standard

FREE 5 business days 

 

International delivery

Service

Delivery charge depending on country of delivery

Estimated dispatch and delivery time * 

Austria, Belgium, Czech Republic, Denmark, Estonia, France, Germany, Hungary, Latvia, Lithuania, Luxembourg, Netherlands, Slovakia, Slovenia 

Bulgaria, Croatia, Finland, Greece, Ireland, Italy, Portugal, Romania, Spain, Sweden, 

Standard

FREE £ 4.99 7 business days

* Provided that there are no service disruptions (e.g. due to snowfall). Over the Christmas time or other high volume periods (for example Valentine's Day),  please allow a few extra working days for dispatch and delivery. 

 


 If you do not receive your order - let us know.

 

Damaged or incorrectly supplied products

You should check all products you receive against your order. If the products delivered are damaged or incorrectly supplied then you must note the details of any damage or error on the delivery documentation or if you are unable to view the items on receipt, you must inform us (by post, phone or email) within a reasonable period of time.

 

 

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